Commercial HVAC contractor
Commercial HVAC maintenance, projects and reactive support
KILM works with hotels, commercial property, facilities managers and multi-site clients across the Midlands, with wider UK support where it makes sense.
Mitsubishi Electric Accredited Installer · REFCOM · SafeContractor Approved
Capabilities
What we cover
Maintenance and reactive cover on live commercial sites, and the project work that follows when plant reaches the end of its life.
Commercial HVAC maintenance
Planned preventative maintenance, asset registers and F-Gas records kept current across single sites and portfolios.
MoreReactive breakdown support
Fault-finding, repair and temporary cooling when plant fails, with attendance planned around how the site runs.
MoreProjects and replacements
Design, supply and installation of replacement plant, phased upgrades and fit-out works in occupied buildings.
MoreVRF and VRV systems
Installation, service and repair of multi-storey VRF and VRV systems, branch controllers, pipework and controls.
MoreChillers
Chiller servicing, water quality and pump-set checks, fault diagnosis and replacement planning.
MoreVentilation and AHUs
AHU servicing, filter and belt regimes, kitchen extract, fan coil units and general supply and extract ventilation.
MoreCommercial refrigeration
Cold rooms, cellar cooling, kitchen and display refrigeration for hospitality and commercial kitchens.
MoreF-Gas compliance and asset records
Leak checking to the required frequency, refrigerant logs and asset documentation you can hand to an auditor.
MoreMaintenance takeovers
Taking over sites where standards have slipped
A lot of commercial sites are not starting from a clean slate. We are regularly asked to take over systems where servicing has been inconsistent, records are incomplete and plant condition has been allowed to drift.
The pattern is familiar: nobody can produce an asset list, F-Gas logs stop several years ago, half the indoor units have never had a proper coil clean, and service sheets say “serviced” with no readings behind them. Plant then fails in the first hot spell and everything becomes an emergency.
We start with a survey, list what is actually installed and grade the condition. From there it is ordinary, uneventful maintenance with reactive cover behind it — which is the point.
1.Asset identification
Walk the site and list what is actually installed — location, make, model, serial, refrigerant type and charge. Most takeovers start with no usable asset list at all.
2.Condition review
Coils, filters, fans, drains, electrical connections and running readings, plus the obvious defects that have been noted and never quoted.
3.F-Gas records and service history
Check what leak checks have been done, when, and against what charge. Where records stop, we rebuild them from the plant rather than from the last contractor's paperwork.
4.Maintenance priorities
What needs doing now, what can wait, and what is close to end of life. Written down with costs, so it can be budgeted instead of firefighted.
5.Planned maintenance and reactive backup
A visit schedule that fits how the building runs, reporting after every visit, and reactive attendance behind it.
Hotels and hospitality
HVAC support for hotels and hospitality
Guest rooms, public areas, restaurants, kitchens, conference space and back-of-house all put different demands on the same plant. The constraint is rarely the engineering — it is occupancy, trading hours, noise and access to rooms that are sold.
We plan visits around the hotel's operation, work out of hours where a space cannot be handed over, and keep the refrigeration side of the building on the same contract as the air conditioning.
- Guest room fan coils, splits and VRF indoor units
- Public areas, reception and conference space
- Restaurant, bar and back-of-house cooling
- Kitchen extract and make-up air
- Cellar cooling and kitchen refrigeration
- Out-of-hours working planned around occupancy
Sectors
Where we work
Commercial buildings, managed estates and multi-site portfolios.
Hotels and hospitality
Guest rooms, public areas, restaurants and kitchens, conference and function space, plant and cellar cooling.
Facilities management
Subcontract PPM and reactive cover for FM providers and managing agents, with asset data and service records in a form you can pass straight to your client.
Education
Server rooms, offices, science and IT areas, with major works planned into holiday shutdowns.
Offices
VRF, fan coil and split systems in occupied offices, including landlord plant and tenant fit-outs.
Retail
Shop floor comfort cooling, back-of-house plant and multi-site work planned around trading hours.
Leisure
Gyms, venues and function spaces where ventilation and cooling run hard for long hours.
Commercial property
Managed estates and mixed-use buildings where plant is shared between occupiers and landlord areas.
Why commercial clients bring KILM in
Commercial-first
Work is planned around how the building runs — access, permits, occupancy and handover — not around a domestic service template.
Maintenance, reactive and projects
The same contractor that services the plant attends when it fails and prices the replacement when it is past economic repair.
Real commercial plant
VRF and VRV, chillers, AHUs and ventilation, refrigeration and plant room equipment — not only small split systems.
Live buildings and hotels
Sites that cannot simply be shut down, including out-of-hours work agreed in advance.
Records back under control
Asset registers, F-Gas leak-check frequencies and service history rebuilt where they have lapsed.
Straightforward reporting
Readings and a written explanation after a visit, and a clear answer on repair or replace when plant is on its way out.
Commercial enquiry
Need support with a commercial site?
Planned maintenance, a contractor takeover, reactive support or a replacement project — send the site detail and we will advise on the sensible next step.